https://summaryshelf.app/authors/george-spafford/Recent content in George Spafford on SummaryShelfHugoen-usFri, 14 Aug 2026 00:00:00 +0000https://summaryshelf.app/phoenix-project/Fri, 14 Aug 2026 00:00:00 +0000https://summaryshelf.app/phoenix-project/<p>The argument the novel exists to smuggle past your defenses is that IT is manufacturing. Not <em>like</em> manufacturing — a plant, with a floor, work stacking up between stations, and one machine whose pace quietly sets everyone else&rsquo;s. On Kim, Behr and Spafford&rsquo;s premise, technology work feels ungovernable mostly because that floor is invisible. Nobody can point at the pile.</p>